Job Role :Service Desk Engineer
Eligibility :Any Graduate
Experience :1 – 3 Years
Job Location :Chennai
Walk-In Date :28 Sep 2016
Walk-In Time :10:00 AM – 01:00 PM
Capgemini is one of the world’s foremost providers of consulting, technology and outsourcing services. Present in 44 countries with more than 130,000 employees, the Capgemini Group helps its clients transform in order to improve their performance and competitive positioning. We offer an array of integrated services that combine top-of-the-range technology with deep sector expertise and a strong command of our four key businesses.
- Need to ensure adherence to Process and deliver Operational requirement.
- Responsible for troubleshooting potential technical issues with the users.
- Responsible for handling users mails and calls and to manage the Open Ticket in queue and closure follow-up.
- 1 – 3 years of experience in Incident management.
- Good communication skills both verbal & Written.
- Hands on experience in user access management / request fulfillment.
- Flexible to work in shifts.
Capgemini India Pvt Ltd,
117, Rajiv Gandhi Salai (OMR),
Prestige Cyber Towers, Karapakkam,
Chennai – 600097.