Technosoft Corporation walk-in for Associate/Senior Associate
Company :Technosoft Corporation
Job Role :Associate/Senior Associate
Eligibility :Any Graduate
Experience :1 – 3 Years
Job Location :Chennai
Walk-In Date :25 Oct – 31 Oct 2016
Walk-In Time :12:30 PM – 06:00 PM
Technosoft Corporation walk-in Company Profile:
Technosoft Corporation is an IT and BPO services provider with headquarters in Southfield, MI, USA and delivery centers in India. We provide information technology, business process outsourcing and consulting services to companies in North America, Australia and New Zealand and Asia-Pacific Regions. As a privately owned company we answer to only two constituencies – our customers and our employees. Our customers rely on us to provide services and solutions that leverage our industry and domain expertise combined with our technology prowess, delivery focus and quality. Our collaborative culture and work environment helps attract and retain exceptional talent which is a key ingredient of our sustained growth.
- Provide first Level | Second level of support and convey resolution to customer issues.
- Accurate escalation of unresolved queries to the next level of support team.
- Track, Route and redirect Problems to correct resources.
- Utilize excellent customer service skills and exceed customers expectations.
- Strong client-facing and communication skills.
- Advanced troubleshooting and multi-tasking skills.
- Should possess strong technical background, additionally, we will be looking for:
- Ability to deal with users through Calls, Chats and Email.
- Should have prior technical support experience.
- Good typing speed.
- Good knowledge about Operating Systems, ISP, Hardware, Networking and Outlook.
- Logical thinker.
- Good analytical and problem solving skills.
- Up-to-date technical knowledge.
- Good interpersonal and customer care skill.
Technosoft Global Service Pvt Ltd,
Block A1, 4th Floor, Shriram The Gateway Sez,
#16, GST Road, Perangalathur, Chennai – 600 063.