HP Off Campus Drive for Freshers

HP Off Campus Drive | Freshers | Any Graduate | 2015 & 2016 Batch | Bangalore | January 2017

HP is the world’s largest provider of information technology infrastructure, software, services, and solutions to individuals and organisations of all sizes. Ranked 10 on the Fortune 500 list for 2012, HP brings together a portfolio to serve more than 1 billion customers in over 170 countries on six continents.

HP Off Campus Drive

HP invents, engineers, and delivers technology solutions that drive business value, create social value, and improve the lives of our clients.

Company Website: www.hp.com

Positions: Technical support Consultant

Qualification: Any Graduate

Experience: 0 – 1 Years

Job Location: Bangalore

Salary: INR 2,52,000 LPA + shift allowance + Variable Payout

Eligibility Criteria:

  • Graduate in any discipline or equivalent
  • 2015 and 2016 Batch

Roles and Responsibilities:

  • Resolving technical issues (hardware and software) from incoming internal or external businesses and end user’s contacts and proactive notification system
  • Providing excellent customer service support to customers during every single interaction
  • Assisting end users to avoid or reduce problem occurrences and adding case resolution to Knowledge Management System
  • Proactively assisting internal or external businesses and end users to avoid or reduce problem occurrence and providing direction and guidance to process improvements.
  • Representing and leading an HP team in a face to face customer location visit, industry conference/trade show, vendor meeting, etc.

Skills Required:

  • Candidate should have excellent Communication Skills.
  • Candidate should be willing to work in all Shifts (including night shift)

Interview Process @ HP Off Campus Drive:

  • Group Discussion
  • Soft Skill Interview
  • Technical Interview
  • Operations Interview
  • HR Interview
  • Final Selection

Last Date: ASAP

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